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Conversational AI Use Case for the Fashion Industry Leveraging the SAP Business Technology Platform

Wed, Jul 1, 2020

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As machines have become more sophisticated at understanding and responding in natural language, we’ve seen a massive growth in conversational application. These dedicated apps are enabled with natural language processing that helps them understand casual speech input by text or voice.

For fashion companies, conversational AI paves the way to improve the employee user experience in enterprise-grade applications. For example, attune’s Fashion Quality Control System, which is built on the SAP Business Technology Platform, utilizes a quality control chatbot to improve user experience and carry out tasks with increased efficiency.

As you can see on the quick video below, with conversational AI our customers are able to improve the efficiency and accuracy of their quality control process. 

With the competitive fashion industry today, companies are constantly looking at ways of reducing efficiencies. Conversational AI and chatbots are designed to streamline business processes, execute internal processes, and deliver data more efficiently. They also provide employees with a clean and lean experience for all their tasks and workflows, improving employee satisfaction and productivity.

For more on how conversational AI on the SAP Business Technology Platform works in the real world, our experts take a deep dive in our recent webinar. To access the webinar, click here.


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